The Office of the Children's eSafety Commissioner is the Federal Government's principal agency in this space. The Office was formed with a number of briefs: to provide a national lead in the promotion of online safety for children; to handle complaints about serious cyberbullying material and illegal online content; to fill an education role through research, and the curation of resources; and to establish a national online complaints mechanism to support those affected by image-based abuse.
The Office understands that online safety for children is a shared responsibility, in which government, schools, police, social media services, and parents/carers all have vital roles to play. At a recent conference I was greatly encouraged by the ways that government, police and social media services are working together, not least through providing resources and channels to report abusive online behaviours.
The reality is that cyberbullying emerges out of the same murk as any other sort of bullying. Lack of empathy, lack of kindness, and disrespect have always led to bullying behaviours; the online world differs only in it broadens and extends the scope in which this nastiness can take place.
The Office has established an excellent site called iParent, which has an exhaustive suite of resources, tools and links. I cannot commend it highly enough for families who are concerned about this issue generally, or who may be experiencing something of a crisis.
Four themes for parents stand out to me in this area, both through the input I have received from the Office and from my experience in schools. First, there is no substitute for communicating and learning with your children regarding the online world. Second, the wider task of building your child's resilience and empathy is invaluable. Third, it is foolish in the extreme not to monitor a child's engagement and use of the online world. Fourth, each family must have explicit rules, expectations and boundaries associated with technology.
It is not easy to be a parent in this day and age. It can be hard work. I humbly suggest that setting aside some time to explore the sites linked above will be a worthwhile investment of a parents' time. As I once heard in a sermon: Raking is easy, but all you get is leaves. Digging is hard, but that is where you get diamonds.